If there is anything I can do to correct a problem, I will help in anyway possible until you are entirely satisfied with the item you have chosen.
All returned items from the shop that are not personalised need to be returned to me at the buyers cost in the original packaging.
All UK delivered items will be sent with Royal Mail 1st class, please be aware that they will have their own delivery time that can not be influenced by myself.
All commissions have a non refundable booking free. The balance of the price agreed on is payable on acceptance of the final sketch proof ( two free changes at this stage are allowed ) but once rendering of the commission starts, this is non refundable.
All commissions will be sent Royal Mail 1st class signed for to ensure they arrive as safely as possible.
